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Account Coordinator

Office Images, Inc.

Roswell, GA

Full time

Office Furniture Dealer - Sales Support

Jan 27

This job is no longer accepting applications.

Job Type



Basic Function:

This position provides direct, in-office support to Sales and Account Managers throughout the sales cycle.

Specific Responsibilities and Duties:

Proposal Generation & Bid Response

  • Request and process pricing quotations from product and service vendors
  • Assist with and developing bid response materials and submissions
  • Request and organize product information
  • Develop proposals as needed / requested Order and Project Processing
  • Evaluate project submissions from Sales Team for accuracy and completeness
  • Issue purchase orders to suppliers
  • Work with sales and suppliers to resolve any discrepancies with pricing or product attributes
  • Track, process, and reconcile order acknowledgements
  • Keep Sales Team timely and accurately informed of any issues and changes to order acknowledgements from vendors
  • Submit check / deposit requests to accounting and ensure timely delivery to vendor
  • Track shipment of products to ensure timely and accurate delivery based on project timeline
  • Troubleshoot and resolve problems
  • Publish daily shortage report
  • Project closeout for invoicing within 24-48 hours of project completion
  • Submit COI requests
  • Collaborate with Commercial Service and Sales Team to schedule projects with necessary paperwork and installation plans thru IQ
  • Corrective Actions & Punch Processing
  • Process all vendor punch within 24-48 hours of receipt
  • Collect reimbursement for labor costs and product
  • Collect backup data, such as pictures, labels, documents as needed
  • Records and keep updated tracking spreadsheet Customer Service
  • Communicate to client on as needed basis as requested by Sales Team
  • Facilitate communications amongst all involved parties regarding projects in process
  • Fax, scan, email documents upon request Miscellaneous
  • Assist with work overflow and backup other Account Coordinators as needed
  • Respond timely to both customer needs and Sales Team requests for service and assistance 



  • MS Office Products
  • Strong verbal and written communication skills; Presents oneself calmly and clearly
  • Strong attention to detail, numerical data, and organization
  • Balances team and individual responsibilities efficiently
  • Open and accepts change
  • Displays understanding of profitability and understands implications of business decisions on project’s profit
  • Strong sense of initiative and determination to get the job done correctly
  • Remote work available 2-3 days per week
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Office Images, Inc.

Transforming the Experience of the Workspace